We are passionate about helping leaders achieve extraordinary risk program outcomes.
We are looking for passionate team members who want to revolutionize the way leaders benefit from peer organizations.
Enable and empower team members to do the right thing. When people are put first, they’ll put the client first.
Empowered people will focus on extraordinary customer outcomes first.
Look to make life and lives better all around us.
Do good by doing good.
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.”
“Transparency increases the cost of hiding the truth”
“Make the most of yourself….for that is all there is of you.”
“When people talk, listen completely. Most people never listen.”
“Clarity is the counterbalance of profound thoughts.”
“By three methods we may learn wisdom: First, by reflection, which is noblest; Second, by imitation, which is easiest; and third by experience, which is the bitterest.”
“Our prime purpose in this life is to help others. And if you can’t help them, at least don’t hurt them.”
“I would maintain that thanks are the highest form of thought, and that gratitude is happiness doubled by wonder.”
“Integrity is doing the right thing, even when no one is watching.”
At RiskBoard.org, our Council Managers work in tandem with our Moderators in order to ensure a fantastic experience for each member in their assigned Council. We are looking for Council Managers with strong customer service focus, incredible attention to detail, strong communication and people skills. A great Council Manager is always thinking of ways to improve the member experience and implement those improvements. Understanding that the success of RiskBoard.org comes from member engagement, an effective Council Manager is constantly looking for ways to increase engagement.
Member service is the key responsibility of our Council Managers. Member satisfaction is supported through the prompt, exceptional customer service the Council Managers provide. In order to provide the best customer service, the Council Managers make it a point to know their Council members’ needs, motivations, and possible barriers to participation.
For our Council Managers, community management includes screening of potential members, on-boarding new members, encouraging membership, participating and engagement, encouraging attendance of the quarterly meetings, and managing the membership renewal process. Our Council Managers also drive community culture by finding and implementing ways to build pride in membership and assisting in connecting members.
The entire RiskBoard.org team works together to construct the quarterly meetings. Our Council Managers help ensure that the quarterly meetings exceed members’ expectations as the most focused, innovative, dynamic, relevant, timely and value-driven conference experience they have ever had.
Renewal management is the responsibility of ours Council Managers who track renewal data, identify members at-risk of non-renewal, and create and implement member retention plans.
The Executive Assistant’s (EA) most important function is to free up the executive in a way that enables the executive to focus their energies on the issues that are critical to the running of SourcingBoard.org.
The EA assists the executive by:
Qualifications and traits: